Terms of service

Welcome to Bamboo Ritual. By accessing or using our website (bambooritual.com), you agree to the following terms. Please read them carefully.

About us

Bamboo Ritual ("we," "us," "our") is operated by Sevon Studio LLC and sells matcha ritual sets and related accessories to customers in the United States and Canada.

Products & pricing

All prices are listed in U.S. dollars (USD) and are subject to change without notice. Because our ceramic pieces are individually kiln-fired with a gradient glaze, slight variation in color and pattern between photos and the item you receive is normal and expected — not a defect.

We make every effort to display product colors and details accurately, but we cannot guarantee your device's display will show colors with complete accuracy.

Orders & payment

By placing an order, you confirm that the information provided is accurate and that you are authorized to use the payment method used. We reserve the right to refuse or cancel any order at our discretion — for example, in cases of suspected fraud, pricing errors, or inventory issues — and will notify you if this happens.

Shipping & returns

Please see our Shipping Policy and Return & Refund Policy for full details, which are incorporated into these Terms by reference.

Product safety note

Bamboo Ritual products are intended for preparing hot beverages. Contents may be hot during and after use — please handle with care, especially around children. Unless otherwise stated on your product's care card, we recommend hand washing only; please confirm microwave and dishwasher safety with the specific product details before use.

Intellectual property

All content on this site — including our logo, product photography, brand name, and written content — is the property of Bamboo Ritual and may not be copied, reproduced, or used without our written permission.

Limitation of liability

To the fullest extent permitted by law, Bamboo Ritual is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.

Changes to these terms

We may update these Terms from time to time. Continued use of our site after changes are posted means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Contact us

Questions about these Terms? Email us at support@bambooritual.com.